On the last page before your click "complete my purchase" there will be two boxes where you can enter your discount codes or gift card code. Once you have entered either of these codes click "Apply". Your total amount will be updated to reflect the discount. Now press "complete my purchase". You cannot enter coupon codes if you click the "pay with PayPal" option or combined with other discount codes and also when signing up for subscriptions as when signing up for a subscription you are already receiving a 10% discount, you have to use the direct checkout feature to enter a code. Please contact uswith any problems.
We typically ship out orders within 48 hours. When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. If you are having trouble viewing this information, feel free to contact us.
We work hard to lower our shipping costs to pass those savings on to you. Right now, we offer free shipping for orders $50 and over. Otherwise, we charge on a case-by-case basis and may include additional processing and handling fees. Keep your eye out for free shipping and other promotions that we offer to our exclusive mailing list.
Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend contacting us immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need.
If you find that you’re not completely satisfied with our products, we will gladly issue you a refund. All we ask is that you send us a quick message on why it didn’t meet your standards. We are always looking for ways to improve our product/service.
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.